Date: 7/27/2017 4:20 PM EDT
How can Herring thank our employees enough for all they do? The men in the field get into all sorts of unmentionable messes. They’re in the trenches rain or shine, in the freezing cold and the blazing heat. Herring workers deal with all kinds of things most people don’t want to talk about much less look at or stick their hands into elbow deep.
These guys go beyond the normal problems to be the detective that will figure out exactly why things aren’t flowing or where that odor is really coming from. All this and they still need to keep the customers happy and the job as neat as possible.
Our office staff is responsible for the happy customers as well as the customers who are traumatized that their septic is all over their newly finished basement. They guide those just back from vacation and of course with no money to spend on their septic. Our office team guides our drivers and soothes the bad moods that can crop up after a hard day of work to get them smiling and feeling appreciated. They balance our checkbook and enter all our expenses and income. They even schedule our pump jobs, repairs, replacements, portable toilet reservations and the emergency snaking or water jetting. They need to keep track of the repeat automatic jobs so that our business customers don’t have to worry about those details.
Herring Sanitation’s portable toilet crew is the best. Most portable toilets
are used by the general public but some people get very creative in the way they use our facilities. We won’t say more. Our guys handle all types of situations, no matter what they run into…and do it to Herring’s high standards, day in and day out.
The Herring family realizes that we would not have the business we do without the hard work, loyalty, commitment and dedication of our staff in the field and the office. How do we show this besides their pay checks and bonuses? Company parties of course!
For years now Herring Sanitation has sponsored an annual Christmas Party at a variety of locations throughout the Hudson Valley. A few years ago, we started hosting an Annual Summer Picnic so that our entire staff can come together with their families to swim, eat and kick back. This party is held at our Fishkill home and always has great photo opportunities, fun and excitement.
Jimmy and I are happy to celebrate all the hard work and success Herring enjoys thanks to the hard
work of our employees. We love getting everyone together to create memories and getting to know each other beyond the job site. And of course, the food and drink are always flowing.
I was reflecting on the importance of these semiannual celebrations as our Annual Summer Picnic came to a close over this past weekend. I realized that it’s more than just a party…more than just a celebration of our employees’ hard work. These celebrations also help us do a better job for our customers.
What? That sounds like a stretch, right?
But then I thought about all the memories we made this weekend. I remembered how a few years ago a young mother working in the office resisted bringing her young baby because she wanted to enjoy herself. Everyone in the office insisted she bring the baby. She ended up enjoying herself all day, free of worry or stress because everyone wanted a turn holding her baby. And we all still keep tabs on him as he grows into a man.
Then I remembered how the Herring family welcomed every employee like they had been part of our family for years. This year, one of our temporary workers came to the party after being at Herring for only a couple of weeks. He was a hit, not only with the staff in attendance, but seemed to very much enjoy meeting some of my grandkids. There may be a second chapter to write on that in the future.
Our most important guest this year was the daughter of one of our Pump
Truck drivers. Little Ava has MD Muscular Dystrophy and is about to undergo her 8th brain surgery. She’s not even 2. What a sweet little girl! All the Herring family, our employees and their families embraced Ava and loved getting to spend time with her.
How rich are we? We are rich beyond words. Our hearts are filled because of the relationships we have with our employees and their families, thanks to these fun times. Knowing all of the family members of our employees makes our life and those of our employees richer beyond words.
Since we're customer minded, we know you are thinking - what's in it for me? Well, with our employees feeling like part of a strong and connected team and part of the Herring family, it just makes sense that they will work harder for us, for each other and for YOU, our customers. So, in the end we don’t just party for ourselves…or even our employees. We party for YOU. You’re welcome! Now back to this sweltering heat (oh, wait is it raining?) to install your new septic.
See more photos from our most recent Annual Summer Picnic on our Facebook page